Quality Question Bank
for Exam preparation

Q2. All of the following are the elements of a TQM system EXCEPT:

1. Leadership
2. Communications
3. Measurement
4. Detentions

Q3. For a c chart, the OC curve plots the ______________ against ______________.

1. Probability of Type 2 error, true mean number of defects
2. Probability of Type 1 error, true mean number of defects
3. Probability of Type 1 error, true total number of defects
4. Probability of Type 2 error, true total number of defects

Q4. Which set-up operation under SMED involves machine to stop for performing the operation

1. internal
2. External
3. Functional clamps
4. Intermediate jigs

Q5. Failure Mode and Effects Analysis, which prioritizes different sources of error, is used in _________________ stage.

1. Define
2. Measure
3. Improve
4. Analyze

Q6. ______________ is a graphic tool for defining the relationship between customer desires and the firm/product capabilities.

1. House of Quality
2. Affinity diagram
3. Arrow diagram
4. None of the give option

Q7. A two-tailed test is one where:

1. results in only one direction can lead to rejection of the null hypothesis
2. negative sample means lead to rejection of the null hypothesis
3. results in either of two directions can lead to rejection of the null hypothesis
4. no results lead to the rejection of the null hypothesis

Q8. Kaizen is a Japanese term meaning ______________

1. continuous improvement
2. Just-in-time (JIT)
3. a fishbone diagram
4. setting standards

Q9. Which of the following is not one of the seven Quality Management Principles?

1. System Approach to Management
2. Engagement of people
3. Leadership
4. Customer focus
5. None of the above

Q10. CIP is:

1. A sustained, gradual change
2. all of the above
3. Continuous improvement process
4. Includes constancy of purpose and commitment to quality as part of its focus
5. a and b